FAQ’s

FAQ’s
FAQ’s2026-01-05T13:29:34+00:00

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Popular Questions

Here are some of the questions we’re often asked by parents.

When can I apply for childcare funding?2025-12-15T08:34:58+00:00
Monkey Puzzle Funding
When can I use the Tax Free & Funded Hours from?2025-08-28T09:34:09+00:00

You can begin accessing your entitlements from the term following your child’s eligibility based on age. For the working parent entitlement, this becomes available once your child reaches 9 months of age from September 2025.

What is the Parental Declaration Form and why do I need it?2025-08-29T13:48:58+00:00

This form gives us permission to claim funding on your behalf from the local authority. Without it, we can’t process your claim. Late submissions could result in missed funding. 

What if I’m already claiming for an older child?2025-08-29T13:47:37+00:00

You’ll need to add your younger child to your HMRC account and apply for a new code for them separately. 

Am I eligible if I’m on maternity leave?2025-08-29T13:46:28+00:00

You may still be eligible if your partner is working, or if you’re receiving maternity pay and planning to return to work. Apply and check your eligibility at childcarechoices.gov.uk. 

Can I mix funded and paid hours?2025-08-29T13:44:46+00:00

Absolutely. Most of our families use a combination of funded and paid hours. We’ll tailor your sessions to suit your needs and apply funding accordingly. 

Do I need to reconfirm my eligibility?2025-08-29T13:43:06+00:00

Yes! You must reconfirm your eligibility every 3 months through your HMRC Childcare Account. Set a reminder so you don’t lose your funded hours. 

What happens if I apply too late for my code?2025-08-29T13:41:45+00:00

If you miss the term deadline, your child won’t be able to access funded hours until the following term. Please apply on time to avoid delays in future. 

Can I roll over unused funded hours?2025-08-29T13:40:38+00:00

No – unfortunately, funded hours cannot be carried forward. But we do stretch the entitlement across the year to support consistency for families. 

How many hours pre week will my child be funded?2025-08-29T13:51:19+00:00

30 hours = for working parents who meet the eligibility criteria (from 9months old onwards). 

When stretched over 51 weeks, this equates to approximately 22 hours per week.