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Use the search bar below to quickly find answers to common questions about our nursery, from fees and funding to daily routines, nutrition, and more.
Popular Questions
Here are some of the questions we’re often asked by parents.
You can begin accessing your entitlements from the term following your child’s eligibility based on age. For the working parent entitlement, this becomes available once your child reaches 9 months of age from September 2025.
This form gives us permission to claim funding on your behalf from the local authority. Without it, we can’t process your claim. Late submissions could result in missed funding.
You’ll need to add your younger child to your HMRC account and apply for a new code for them separately.
You may still be eligible if your partner is working, or if you’re receiving maternity pay and planning to return to work. Apply and check your eligibility at childcarechoices.gov.uk.
Absolutely. Most of our families use a combination of funded and paid hours. We’ll tailor your sessions to suit your needs and apply funding accordingly.
Yes! You must reconfirm your eligibility every 3 months through your HMRC Childcare Account. Set a reminder so you don’t lose your funded hours.
If you miss the term deadline, your child won’t be able to access funded hours until the following term. Please apply on time to avoid delays in future.
No – unfortunately, funded hours cannot be carried forward. But we do stretch the entitlement across the year to support consistency for families.
30 hours = for working parents who meet the eligibility criteria (from 9months old onwards).
When stretched over 51 weeks, this equates to approximately 22 hours per week.
